Payment Regulations:

• Payments can be made through Credit Card, Debit Card, UPI (Indian Banks), Net Banking and Wallets supported by RazorPay.
• By the use of any of the payment method/s available on the Website by You, TechNetSolve (https://technetsolve.com/) shall not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to any of the following:
  • Lack of authorization for any transaction/s; or
  • Exceeding the preset limit mutually agreed by You and any “bank/s”; or
  • Any payment issues arising out of the transaction; or
  • Decline of transaction for any other reason/s.

Cancellation & Refund Policy:

• All refunds related to cancellation will be refunded to the concerned Credit card / Bank Account only within 14 bank working days. The time taken for transfer of amount to customer account depends on the concerned bank’s policy. TechNetSolve (https://technetsolve.com/) is not responsible for the bank side delay.
• If the service is cancelled by TechNetSolve (https://technetsolve.com/) for operational reasons, refund applicable will be made to the concerned Credit Card/Bank Account only after receiving refund claim letter from the customer.
• In case the booking was not booked but amount debited from your Bank account or Credit / Debit card, the amount would be credited back to your account / card within 15 working days.
• In case the amount is not credited in 15 working days, please send a refund request letter to the payments@technetsolve.com, quoting your User ID and Reference number of the transaction.
• TechNetSolve (https://technetsolve.com/) will not be responsible for refund delays from Bank side.

Web Player or Streaming issues: You have problems that prevent you from streaming or Playing the audio or videos. TechNetSolve (https://technetsolve.com/) recommends that you contact the support team for your browser provider, as TechNetSolve (https://technetsolve.com/) ensures that all our videos can be played or streamed with all major browsers, and this problem usually arises from a customer’s end issues with either their browser, firewall, or network.

Irreparable defects with the software: Although all the audio, videos and Courses are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.